This Privacy Policy describes how Nhozo collects, uses, and shares personal information of users of our website.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, shipping address, billing address, and phone number. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us directly.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processors, and we do not store your full credit card details on our servers.
- Device Information: We collect information about the device you use to access our website, including the device type, operating system, browser type, IP address, and unique device identifiers.
- Usage Information: We collect information about how you use our website, including the pages you visit, the products you view, the searches you conduct, and the links you click.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us improve your experience on our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: We use your information to process orders, fulfill requests, provide customer support, and improve the functionality and user experience of our website.
- To Communicate with You: We use your information to send you order confirmations, shipping updates, newsletters, promotional offers, and other communications related to our products and services.
- To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending products that may be of interest to you.
- To Analyze and Monitor Usage: We use your information to analyze trends, track user behavior, and monitor the effectiveness of our marketing campaigns.
- To Prevent Fraud and Ensure Security: We use your information to detect and prevent fraud, protect the security of our website, and comply with legal obligations.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with third-party service providers who help us operate our website, process payments, fulfill orders, send emails, and provide other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at the email address provided on our Contact page.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing your personal information on secure servers.
- Limiting access to your personal information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly. Your continued use of our website after the effective date constitutes your acceptance of the revised Privacy Policy.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at the email address provided on our Contact page.
